VoIP Help Center

Create a Hotline or Call Center Using VoIP

If you operate a website for a specific purpose and see the benefit of using free SIP phones so visitors can call you, then Voice Over IP is a great solution.

We highly recommend that you write a detailed, strong, and well thought out FAQ which should answer the majority of questions for your visitors. This will cut down on call volume.

Using Internet Voice and SIP a hotline or consumer help line can be supported from anywhere. If you have expertise in a specific field, or if you can support a technical website from a home office it may be profitable to use VOIP and a good headset to support a mission on an outsourced basis. Acting as either an employee or a contractor this opportunity may be one to consider. It has been employed successfully throughout the United States by consumer advocates at Household - HSBC Watch, with support personnel located in remote geographic locations.

As fuel costs increase working from home may be a benefit to you as well as a great outsourcing idea for companies seeking to cut costs. Your proposal would include the cost saving advantages of using free internet phones, plus the cost savings of hiring you as a contractor. You can support more than one employer if call load is not too heavy.

Success requires a good domain name which reflects your intent and your subject matter. If you run a website named after you, but your subject matter is about old cars, we recommend a better domain name match (unless your name is Henry Ford perhaps.)

Many websites offer helpdesk software. We recommend NoNags.com for quality freeware. Their listings are well managed and updated. Descriptions are clear and easy to read.